Contact Us

Contact Us

At Ed Hardy, we value your feedback, questions, and concerns. Whether you need help with an order, have inquiries about our products, or want to learn more about our services, our team is here to assist you. Below are the ways you can reach us, along with details to help you get a prompt and effective response.

1. Email Support

Our primary contact channel for personalized assistance is email. We aim to respond to all inquiries within 1–2 business days.
  • What to Include in Your Email: To help us assist you quickly, please provide relevant details such as:
    • Your full name and contact information (phone number, if applicable)
    • Order number (if your inquiry is related to a purchase)
    • Clear description of your question or issue (e.g., order status, product details, returns, account concerns)
    • Screenshots or photos (if needed, such as for damaged products or order discrepancies)

2. Mailing Address

For formal communications, returns (if instructed by our team), or other physical correspondence, you can reach us at our official address:
  • Address: 58 N U.S.A Dr, Fayetteville Arkansas 72701, United States
  • Note: Please do not send returns to this address without first initiating a return request via email. Our team will provide specific instructions (including return labels, if applicable) to ensure your return is processed smoothly.

3. Common Inquiries – Quick Guide

Before reaching out, you may find answers to common questions in our other policy pages:
  • Order Status: Check your order confirmation email for tracking details, or refer to our Terms of Purchase for information on shipping timelines (1–3 days dispatch, 6–12 days delivery).
  • Returns & Refunds: Review our 60-day return policy and 5–10 day refund processing timeline in the Terms of Purchase.
  • Privacy Concerns: For questions about how we handle your personal information, see our Privacy Policy.
  • Website Usage: Issues related to account access or website features can be referenced in our Terms of Use.

4. Feedback & Suggestions

We welcome your thoughts on our products (including our signature tops, bottoms, and accessories with crosses, tigers, skulls, and rhinestone designs) and shopping experience. Your input helps us improve and bring you the bold, iconic style you expect from Ed Hardy. Send your feedback to service@edhardyariginal.com with the subject line “Feedback”
We are committed to providing you with exceptional customer service. Thank you for choosing Ed Hardy—we look forward to assisting you!